Cloud Services
Cloud That Works Commercially
Cloud platforms give organisations flexibility, performance and scale. The challenge is making sure they continue to deliver value as usage grows.
R Com Technical helps you design, manage and optimise cloud infrastructure so it performs commercially as well as technically.
What We Do
Support For Every Stage Of Your Cloud Journey
From initial planning to ongoing management, we help organisations improve visibility, reduce waste, strengthen resilience and keep cloud aligned with business priorities.
Cloud Strategy
Define the right cloud approach based on your workloads, budgets, growth plans and operational needs.
Architecture & Optimisation
Review, refine and improve cloud environments for performance, resilience, efficiency and cost control.
24/7 Technical Support
Access experienced engineers who understand your environment and respond quickly when support matters.
Cost & Billing Control
Improve visibility, reduce unnecessary spend and manage cloud costs with clearer billing and reporting.
Why Not Go Direct?
The Platform Is Only Part Of The Value
Buying direct gives you access to AWS, Microsoft Azure or Google Cloud. Working with R Com Technical gives you the additional commercial control, support and visibility needed to run them properly.
More Responsive Support
Hands-on help from engineers who understand your environment.
Flexible Billing
Payment terms and reporting designed around how your business operates.
Consumption Discounts
Access to preferential pricing structures that can reduce spend.
Independent Expertise
Multi-cloud guidance focused on what is right for your organisation.
Cloud Support & Billing
Why Go Through R Com Technical?
Buying direct gives you access to the platform. Working with R Com Technical gives you stronger support, smarter billing, clearer reporting and commercial advantages built around how your business actually operates.
R Com vs Buying Direct
TechCARE 24x7 vs Cloud Provider Support
Enterprise-level response times and support, without the minimum spend and complexity of typical cloud provider plans.
The bottom line: TechCARE 24x7 delivers enterprise-level response times and support without the high minimum spend or complex pricing structures.
No Minimum Spend
Access enterprise-level support without committing to high monthly minimums.
Predictable Pricing
A simpler fixed percentage model that makes support costs easier to forecast.
Fast Response
30 minute response for production system down incidents.
Guidance Included
General architectural guidance and ad hoc consulting available as part of the service.
Illustrative Monthly Savings
TechCARE 24x7 can provide enterprise-level support at a lower monthly cost than typical enterprise support plans.
AWS Monthly Spend
$100k
Saving: $8,000/month
AWS Monthly Spend
$170k
Saving: $4,500/month
AWS Monthly Spend
$250k
Saving: $4,500/month
Bottom Line
Enterprise support without enterprise complexity.
10+
Years as an authorised partner-led support provider
400+
Cloud certifications across multiple technical levels
98.4%
Customer satisfaction across support activity
90%+
Incidents resolved without escalation to cloud provider support
Let’s Look At Your Cloud Setup
We’ll review your current environment, highlight where costs can be reduced and show how your cloud can work more effectively.
Request A CallLooking to reduce cloud costs?
FinOps focuses specifically on cost control, visibility and optimisation, helping you get more value from your cloud spend.
Explore FinOps